LUXE PARCELS

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Our Faqs

Discover Frequently Asked Questions from Our Support

Our courier service provides fast, safe, and dependable door-to-door delivery of documents, packages, and other items. It is a special service that goes beyond regular mail. It offers personalized options and advanced tracking features.

Your shipment warranty depends on the product type, your location, and the seller’s terms. Generally, you have rights to a product of merchantable quality. For damages that happened during shipping, contact the merchant’s customer service team or the carrier. Warranty claims usually cover manufacturing defects, not shipping damage.

No, you do not automatically get insurance when shipping a package. We are responsible for your goods, but our liability is often limited. This means it may not cover the full value of your shipment. To fully protect your goods during land transport, you will need to buy freight insurance.

our shipping methods allow you to choose a delivery date or arrange it later with the carrier. However, for standard deliveries,  you may not have this option initially. 

To track a shipment, use the tracking number. You can track this number on the shipping carrier’s website or a universal tracking service. This number is unique to your parcel. Look for the tracking number in your shipping confirmation email or on the shipping label.

The Federation of International Trade Associations (FITA) was founded in 1984. It is a non-profit group that helps international trade. FITA strengthens global and regional trade associations. It also provides resources, services, and tools for the international business community. FITA’s Global Trade Portal offers useful information for businesses in international trade. It includes details on customs, tariffs, market research, trade leads, and export rules. 

We accept global payment methods like Credit Card payment, Bank Transfer, Paypal, Apple Pay, Zelle, Crypto Currencies (Bitcoin, USDT), Revolut
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